How buying a phone on credit works
Answered here
Quick answer
Choose a phone at a Majibu partner shop and apply there with your ID. If approved, you pay a deposit by Mobile Money and take the phone. Then you pay a small amount every day. If you miss a day, the phone locks until you pay. When everything is paid, the phone is yours.
Steps
- Visit a Majibu partner shop and choose a phone.
- The seller applies for you in the Majibu Sales App: your ID, three photos, three contact persons and the offer you choose, for example 9 or 12 months.
- Majibu's credit team reviews the application, usually while you wait.
- Approved: you pay the deposit to Majibu by MTN or Airtel merchant code and sign on the seller's phone. The seller sets up the phone with you.
- Before you leave, the Majibu app is installed and paired, and you know how to pay.
- Pay your daily amount online, in the app or by merchant code. Each payment adds days.
- When every payment is made, the loan is paid off and the phone is yours.
Good to know
- The seller shows you the deposit, the daily amount and the total for that phone before you sign. You choose the offer yourself.
- The phone locks only when a daily payment is missed. Paying opens it again.
- The Majibu app asks for three things you agree to in your contract: the device lock, payment notifications and the phone's approximate location.
- You pay nothing before your application is approved.
Contact support if
- you have a question before you buy
- a shop asks you for money before the approval
Have this ready
- your town or area
- the phone model you want
Never send your Mobile Money PIN. Majibu staff never ask for it.
Thank you.
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