How can we help?

Most asked

• I paid, but my phone is still locked›
• Pay online with your pay code›
• Money was taken but nothing changed›
• Why did my payment give me fewer days?›
• Install the Majibu app and pair it›
• Get your pay code›

All topics for customers

• Pay and your balancePay online or in the app
• Phone lockedWhen the phone locks
• Majibu appInstall and pair the Majibu Companion app
• Buying a phone and your loanHow buying a phone on credit works
• Changes and problemsA new SIM or number
• Safety and contactKeep your Mobile Money PIN safe

Every customer question on one page