For partner shops and Majibu agents
Which phones you can sell, and getting stock
Answered here · support decides the rest
Quick answer
The Sales App only accepts phones Majibu currently allows and prices. Your shop's own phones need a model that is allowed for partner-owned stock. For Majibu stock, tell your Majibu agent or support which models and how many you need; staff arrange delivery.
What to do
- To check a phone, scan its IMEI in the Majibu Sales App. If the app accepts it, you can sell it.
- For Majibu stock, tell your Majibu agent or support the models and how many you need.
- For your shop's own phones, ask support which models are allowed for partner-owned stock.
Good to know
- A model without a current price does not appear in the Sales App.
- Keep each phone in its box until the handover; the box label has the IMEI.
Contact support if
- you have no stock and customers are waiting
- the app does not accept a phone that should be sellable
Have this ready
- your shop name and location
- the models and quantities you need
- the IMEI, if one phone is refused
Never send your Mobile Money PIN. Majibu staff never ask for it.
Thank you.
Sorry this did not help. Tell support what is still wrong.
Tell support on WhatsApp