For Majibu agents
How agent commission works
Answered here · support decides the rest
Quick answer
Commission is counted from the sales of the shops linked to you. Make sure each shop's login is linked to you, and that every customer leaves with the Majibu app paired. Ask your team leader about rates and payment dates. If a commission went to the wrong team, message support.
What to do
- Check with support that each of your shops is linked to you.
- Make sure every customer leaves the shop with the Majibu app paired.
- Ask your team leader about rates and payment dates.
- If a commission went to the wrong team, message support with the details.
Good to know
- Agent commission is separate from a shop's settlement for its own phones.
- Promises about bonuses in chats are not commission rules. Check with your team leader.
Contact support if
- a commission is missing or went to the wrong team
- a shop is linked to the wrong agent
Have this ready
- your name
- the shop names
- the sales or dates concerned
Never send your Mobile Money PIN. Majibu staff never ask for it.
Thank you.
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