For partner shops and Majibu agents

Sell a phone on credit: from the customer's ID to submitted

Updated 26 Oct 2026 · Step by step · 2 min read

Answered here

Steps

1. Sign in to the Majibu Sales App with your CRM email and password. See Sales App login and password.
2. Start a new sale.
3. Customer: scan the National ID card or type the details, then check every field. Take three photos: ID front, ID back and the customer. Enter the district and address, and the customer's own phone number.
4. Add three contact persons: name, phone number and relationship.
5. Scan or type the phone's IMEI from the box. The app checks that this phone can be sold. See Check the IMEI and model before you submit.
6. Show the customer the offers, each with deposit, daily amount and total, and let them choose. Do not choose for them.
7. Go through the summary with the customer, record their consent and submit.
8. Check that the sale shows Under review in My sales. Now the credit team decides.

Good to know

• Take no money before approval. After approval, the next step is Step 1 of 2: register the phone.
• Choosing a phone does not hold it. Keep the box with you.
• Bad network is safe: the app keeps the sale and sends it again by itself. Never enter the same sale twice.
• If the app sends you back to a step with an error, fix that field and submit again; the rest is kept.

Related

• What each sale status means›
• Check the IMEI and model before you submit›
• Step 1 of 2: register the phone›