Selling a phone
Every step of a sale in the Majibu Sales App, from the customer's ID to a paired Majibu app.
- Sell a phone on credit: from the customer's ID to submittedSign in to the Majibu Sales App and start a new sale. Scan or type the customer's National ID and take three…Step by step · Answered here
- What each sale status meansUnder review: credit is deciding. Approved: register the phone, then the customer pays the deposit. Finance…Answered here · support can check the sale
- Step 1 of 2: register the phoneKeep the phone in its box and tap Step 1 of 2 · Register phone. This registers that exact phone with Majibu. Do…Step by step · Answered here
- Step 2 of 2: the deposit, the photo and the signatureThe customer pays the exact deposit shown to Majibu from their own Mobile Money, MTN merchant 590199 or Airtel…Step by step · Answered here
- Finance could not approve the photo, or a new signature is neededRead Finance's reason under New photo needed, tap Take a new photo and photograph the same payment confirmation…Answered here
- Finish the sale: switch on, hand over, pair the appWait until the app says Ready to switch on. Switch on the phone with the customer, connect it to the internet and…Step by step · Answered here · support can check the sale
- Set up the Majibu app on the customer's phoneAfter the sale is complete, the Sales App shows Set up the Majibu app. Install Majibu Companion from PalmStore on…Step by step · Answered here · support decides the rest
- Customer cannot leave / Customer can leaveThe bar on the handover page tells you whether the sale is finished. It turns to Customer can leave when three…Answered here
- Rules for every saleAlways put the customer's own number on the sale, let the customer pay the deposit to the Majibu merchant code…Answered here