Safety and contact
Keep your Mobile Money PIN safe, spot scams, and reach support with the right details.
- Contact support: what to send so we can help fastMessage Majibu support on WhatsApp. Write everything in one message: the phone number on your loan, what happened…Step by step · Answered here
- Your Mobile Money PIN is only yoursNever share your Mobile Money PIN with anyone; Majibu never asks for it. To pay, open the Majibu app, tap Pay now…Answered here
- How to spot a scamMajibu never asks for your PIN, never offers to remove the lock or change the IMEI, and never asks you to pay to a…Answered here
- Am I chatting with a person or an assistant?An automated assistant answers first and says that it is automated. It explains, sends help pages and collects the…Answered here