Majibu app
Install and pair the Majibu Companion app, get back into it, and fix app problems.
- Install the Majibu app and pair itInstall Majibu Companion from PalmStore, which is already on Majibu phones; it is not in Play Store. Open it, tap…Step by step · Answered here · support decides the rest
- I cannot find the Majibu app in Play StoreThe Majibu app is not in Play Store. It is called Majibu Companion and you install it from PalmStore, the app…Answered here
- My pairing code does not workThe pairing code comes from the shop that sold your phone. Each code works for one customer only, until the time…Answered here · support decides the rest
- Get back into the Majibu app (new install, reset or lost access)Install Majibu Companion again from PalmStore. On Pair your phone, tap Lost access? then Recover access. Type your…Step by step · Answered here · support decides the rest
- The app shows someone else's name or loanStop and do not pay from that screen. The app was paired with the wrong code. Message support at once with your…Support decides
- Why the app asks for notification accessSo it can save your Majibu payment receipts from MTN and Airtel and help trace a payment. It keeps only messages…Answered here
- The app shows an error or keeps loadingCheck that the phone has data or Wi-Fi, close the app and open it again, then try Pay once. Do not keep pressing…Answered here · support decides the rest